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Security Company Portal

Special events, handled without the chaos.

Clients submit event requests through their portal. You review, staff, and dispatch from a single workflow — no back-and-forth emails.

app.patrolr.com
Request Events
All
Pending
Approved
Visitor AccessRiverside Group
May 15Pending
Extra GuardCity Hall
May 17Approved
VIP EventHarbor Ctr
May 20Pending
Patrol SweepWestview
May 22Approved
Request Event
Visitor Access
Client
Riverside Group
Site
Riverside Plaza
Date
May 15, 2025

Request Events in Patrolr.AI replaces email threads with a structured workflow. Clients submit event details, you see them in a queue, assign guards, and confirm — all tracked in one place with a full audit log.

What it does

Client-submitted requests

Clients fill out a structured form: date, location, number of guards required, and any special instructions.

Operations review queue

All pending requests appear in a prioritized list. Approve, decline, or request more information from the client directly in the platform.

Guard assignment

Assign available, authorized guards to the event with the same scheduling interface used for regular shifts.

Confirmation & notifications

Clients receive an automated confirmation with guard details once you approve. Guards receive shift notifications instantly.

What changes for your team

No lost requests

Every event request is logged and tracked, eliminating the risk of a client request being missed in a busy inbox.

Faster turnaround

Structured forms mean you have the information you need to staff an event in one review, not three email exchanges.

Client transparency

Clients see the status of their request in real time rather than chasing you for updates.

Ready to modernize your operations?

Book a walkthrough of Patrolr.AI — we'll show you how your team would run on it.